Gaurav Nagani is the Founder and CEO of Desku, an AI-powered customer service software company.

Before founding Desku, Gaurav led thirstyDevs Infotech, where he identified the need for a more efficient, AI-driven customer support solution.

This insight led to the development of Desku, which started as an internal tool and evolved into a comprehensive SaaS platform now empowering small and medium-sized businesses.

Gaurav is deeply committed to advancing the customer service industry through innovative AI solutions. Under his leadership, Desku has been instrumental in modernizing the way businesses engage with their customers. His vision for Desku is to become a major player in the customer service sector, competing alongside Fortune 100 companies.

In addition to his role at Desku, Gaurav is an active voice in the tech community, contributing to discussions on AI, customer service, and business growth. With a strong foundation in IT and a passion for transforming customer interactions, he continues to drive Desku’s mission to enhance customer support through cutting-edge technology.